Frequently asked questions.
Frequently asked questions.
Our signature balm is designed for everyday use as both a gentle moisturiser and a nappy rash balm. It helps prevent and soothe nappy rash, calm baby acne, ease eczema and cradle cap and nourish dry or sensitive skin.
Not a chance. We keep things simple and safe - no synthetic fragrances, no parabens, no harsh stuff. Just the good-for-skin ingredients your little one needs and nothing they don’t. Because gentle really means gentle.
Yes! Our balm is safe from day one. It’s dermatologist tested and made with calming ingredients perfect for delicate newborn skin.
Use it daily as part of your baby’s routine after a bath, before bed or with every nappy change. It’s gentle enough for frequent use and versatile enough for the whole body.
Inspired by a time-tested European baby care staple, our balm has been reimagined with modern, skin-loving ingredients like oat ferment, zinc oxide, lanolin and chamomile water. It’s multipurpose and crafted with love for today’s families.
Absolutely. The balm is formulated to gently soothe and support sensitive skin conditions like eczema and cradle cap, thanks to ingredients like bisabolol, oat ferment and beeswax.
Always patch test new products and speak with a healthcare professional if you have specific skin concerns.
Yes! While made for babies, our balm is suitable for anyone with sensitive or dry skin. It’s a family staple that’s perfect for all ages.
We recommend that you use our products within 12 months of opening to ensure that your products are fresh and the ingredients are most effective.
We ship Australia-wide (and internationally soon!). Standard and express delivery options are available - see our Shipping & Delivery page for full details.
We hope you’ll love your balm, but if you’re not satisfied, please refer to our Returns Policy for easy steps on how to send it back.
Easy! Please email: hello@beba.skin